onePHG Career Opportunities

At onePHG, we are committed to building a team of passionate, service-oriented professionals who are dedicated to making a positive impact in the lives of others. We seek individuals who take pride in delivering exceptional patient care, enjoy helping people, and embrace opportunities to learn, grow, and advance their careers.

We recognize that our employees are the foundation of our success, which is why we invest heavily in their professional development, training, and long-term career growth. Whether you are looking to further your expertise, take on new challenges, or join a collaborative and supportive work environment, onePHG offers opportunities to help you achieve your goals.

We invite you to explore our current openings and discover how you can become part of a growing organization that values community, continuous improvement, and employee success. If you are looking for a rewarding career with a company that invests in its people, we encourage you to apply today.   

A business meeting taking place in a conference room with several people seated around a rectangular table. One man is standing near a whiteboard, gesturing as he speaks. Others are listening, some with laptops open. There are large windows with blinds allowing natural light, and the room has a professional atmosphere.

Open Roles:

Providers

PCC’s

Internal

A healthcare professional in a white coat examining a patient's head in an office with large windows and floral artwork.
A woman and an elderly man are seated and smiling at each other. The woman is holding the man's hand, and they appear to be having a conversation in a medical or professional setting, with a computer monitor and medical equipment visible in the background.
A woman with long brown hair and glasses is smiling and sitting at a desk with two computer monitors displaying graphs and charts. She is talking to an older man with glasses, who is sitting across from her with his back to the camera, near a window with blinds. The room has beige walls and office furniture.
Two women, one middle-aged with brown hair and glasses, and the other elderly with gray hair, are sitting and looking at a mobile phone together in a room with medical equipment and documents.
A woman with red hair and glasses is examining a woman with short, curly, blonde hair and earrings, who is seated, in a medical or clinical setting.

onePHG is a family-owned, independent network of hearing healthcare practices - not a franchise, and not a big-box operation. We are proud to employ skilled and experienced Audiologists and Hearing Instrument Specialists who share our commitment to patient-centered care. At onePHG, our team is driven by a shared passion for improving lives through better hearing. We believe that exceptional, referral-worthy care begins with professionals who truly prioritize each patient’s needs. With clinics located across nine states, we are continually seeking talented professionals and welcome resumes and inquiries from individuals interested in exploring career opportunities with our organization.

Key Responsibilities and Duties

  • Conduct professional, compassionate interactions with patients and physicians

  • Collaborate with staff to meet or exceed office goals and patient care standards

  • Perform comprehensive hearing evaluations using diagnostic testing and consultative methods

  • Educate patients on hearing health, clearly explaining results and treatment options

  • Demonstrate knowledge of the latest hearing aid technologies and accessories

  • Recommend individualized hearing solutions based on each patient’s needs and lifestyle

  • Counsel patients and their families on hearing loss prevention, communication

  • Conduct thorough ear examinations using:

    • Handheld otoscope to assess ear anatomy

    • Hearing booth testing with insert earphones and bone conduction headsets

    • Accurate ear impressions for custom earmolds or devices

    • Other diagnostic tools as needed

  • Fit, program, dispense, and repair hearing aids and earmolds with precision

  • Provide ongoing patient care, including device cleaning, maintenance, and troubleshooting

  • Document all patient interactions and treatment progress electronically in the chart

  • Participate in community outreach events to promote hearing health

  • Support marketing initiatives, including written, online, and in-person campaigns

  • Contribute to the growth and success of the practice through exceptional patient care and team collaboration

Required Qualifications:

  • Licensed or certified to practice as an Audiologist or Hearing Instrument Specialist, in accordance with state/provincial regulations (e.g., NBC-HIS, state licensure, or equivalent)

  • Minimum of 1 year of experience in fitting and dispensing hearing aids and delivering patient-centered care

  • Demonstrated passion for improving hearing health and enhancing quality of life

  • Proven ability to guide patients in selecting appropriate amplification solutions

  • Exceptional compassion, patience, and interpersonal communication skills

  • Strong problem-solving skills and clinical judgment

  • Excellent communication abilities, both verbal and written

  • Meticulous attention to detail in all aspects of testing, fitting, and documentation

  • Ability to present confidently in both one-on-one settings and, preferably, group environments

  • Strong time management and organizational skills

  • Commitment to continuing education and staying current with industry best practices, research, and technology

Preferred Qualifications:

  • Experience with multiple hearing aid manufacturers and programming software

  • Familiarity with real-ear measurement (REM) and verification techniques

  • Experience with community outreach, patient education workshops, or health fairs

  • Strong sales and counseling skills with a consultative, not transactional, approach

  • Comfort with electronic health record (EHR) systems and modern practice management software

Audiologist or Hearing Instrument Specialist - multiple locations

A Patient Care Coordinator assists patients and providers with coordinating referrals, obtaining authorizations and scheduling. This position is also responsible for understanding benefits coverage and ensuring patient's care is scheduled and up to date. Additionally, partnering with the provider in the office and working together to promote the practice in the area with other local physicians, assisted living centers, and other community engagements to ensure growth. With clinics located across nine states, we are continually seeking talented professionals and welcome resumes and inquiries from individuals interested in exploring career opportunities with our organization.

Key Responsibilities and Duties:

  • Completes referrals for patients and coordinates with referring and receiving practices and/or departments.

  • Obtaining necessary patient information to meet current Federal guidelines &
     use guidelines for electronic medical records.

  • May coordinate and prepare financial estimates for patients.

  • Identifying and resolving minor patient billing complaints.

  • Reviews benefits and educates patients on insurance coverage.

  • Coordinates and schedules diagnostic testing or other services.

  • Reviews and confirms schedules are accurate and time is properly allocated.

  • Follows up on all referrals to ensure no care gaps.

  • Phone answering and appointment scheduling using company scheduling protocols and scheduling database software.

  • Execute routine bank deposits and credit transactions.

  • Greet all patients in a friendly manner, seeking referrals.

  • Understand current marketing promotions.

  • Work with insurance to determine patient specific coverage and understand current HIPAA laws.

  • Conduct credit application calls with vendors as needed.

  • Maintain clean office work environment.

  • Work with specialists to ensure excellent patient care and exceed monthly office goals.

  • Other duties as assigned.

Required Qualifications:

  • High School Diploma or GED required.

  • Computer experience required.

  • At least one-year relevant experience and/or training.

  • EMR experience preferred.

  • Strong organizational skills & Strong multi-tasking skills.

  • Strong verbal and written communication skills.

  • Ability to work independently on assigned tasks as well as accept direction on given assignments.

Patient Care Coordinator - multiple locations

Our Field Support Office in Mooresville, North Carolina serves as the operational hub for more than 40 clinics across nine states. Our dedicated support team manages the administrative and business aspects of practice operations, providing comprehensive resources and guidance to each location. This allows our providers, patient care coordinators, technicians, and clinic teams to focus on what matters most, delivering exceptional patient care and creating outstanding patient experiences. Are you looking to take your career to the next level? We are seeking talented professionals to join our internal team across multiple specialties. We are growing and want passionate, driven individuals who are ready to make an impact.

Opportunities Available In:

  • IT & Technology – Support systems, network, and digital infrastructure.

  • Marketing – Branding, communications, digital campaigns, and engagement.

  • Staffing & HR – Recruiting, employee engagement, and people operations.

  • Sales – Business development, client relationship management, and partnerships.

  • Insurance & Benefits – Navigating healthcare and employee benefits.

  • Accounting & Finance – Financial management, reporting, and analysis.

What We Offer:

  • A collaborative, supportive work environment

  • Opportunities for growth and professional development

  • The chance to be part of a rapidly growing, industry-leading organization

  • Competitive compensation and benefits packages

onePHG Internal Opportunities - Mooresville, NC